Hotel Ganga Regency

I had a wonderful stay here! The rooms are excellent and the hotel's location on the main road makes it easily accessible. The breakfast spread is truly impressive, with exceptional service to match. I highly recommend opting for the package that includes breakfast. Overall, I had a fantastic experience and would love to visit again. Highly recommended! ’’’’

I had booked the banquet hall for reception, food was tasty, ample space for car parking, well behaved staff & manager. A very well organised & co-ordinated event by the hotel staff. Overall a really good experience, would recommend family & friends. ’’

We ordered Mushroom Salt and Pepper, Thai Green Curry and Mongolia rice. The food was very yummy.. Good quality.

I am Rajat Bhattachya, a regular customer of Ganga Regency, and I am writing to express my disappointment with the experience I had during my better half's birthday celebration at your hotel. I was deeply dissatisfied with the behavior and service provided by your staff, which was far below the standards I have come to expect from your establishment. Specifically: 1. The air conditioning was not maintained properly, affecting the comfort of the environment. 2. There was a lack of response when I inquired about drinks, which is unacceptable for a hospitality service. 3. The food served was subpar, and it seemed that only specific individuals were receiving proper service, which made me feel targeted and humiliated. One of the managers, Mr. Supriyo, along with his team, did not respect my concerns or views ( HOTEL STAFF COMMENTS : ’’ ’’’ ’’’ ’’’’ ’’’’’ ’’ ’’ ’’’’’ ’’ ’’’ ’’’’ ’’’’ ’’’’’’" ’’ ’’’ ’’’ ’’’’’’ ’’’’’’ ’’ ’’’ ’’’ ’’ ’’’ ’’’’ ’’’’ ’’’’’’’ ) which added to the frustration of the situation. This was the second time & with same person I have encountered such issues at your hotel, and it is disheartening to face such treatment, especially as I am a loyal customer. It is very painful to experience such poor service during a special occasion, and I can no longer recommend your hotel to anyone based on these repeated negative experiences. food quality is very poor , they served foul non-veg dishes also.

Had a great experience celebrating my sister’s birthday at Ganga residency. Service was impeccable and food very delicious. Staff was courteous