Mascot Beach Resort

We had our wedding at Mascot Beach Resort, and it was an unforgettable experience! The mesmerizing beachside view made for a picture-perfect setting, and the food was absolutely delicious. Our spacious and comfortable room added to the charm of our stay. Everything was well-organized, and the staff was incredibly helpful. Whether for a wedding or a relaxing getaway, Mascot Beach Resort is an amazing choice. Highly recommended!

Disappointing Experience at Mascot Resort We booked a Superior Beach View Room at Mascot Resort through MakeMyTrip, based on the images provided. However, upon arrival, we were given a completely different room that did not match the pictures at all. It looked more like a standard 3-star hotel room, far from what we expected. When we contacted the reception to address the issue, the receptionist (Rishita) was extremely unprofessional and unhelpful. Instead of acknowledging the mistake, she insisted that the room was of the same category and price, which we strongly disagreed with. She assured us that she would call back with a resolution, but after waiting for 30 minutes, there was no response. The staff showed no willingness to change our room or even offer an alternative. Only when we firmly insisted did they reluctantly agree, but without offering any apology for the inconvenience. To make matters worse, the air conditioning in the room was not functioning properly. It made a loud noise throughout the night, and despite being switched on, the room remained uncomfortably warm, leaving us sweating. Given our initial experience with the staff, we were reluctant to call them again for assistance. Overall, this resort is overpriced and overrated. The service, amenities, and overall experience do not justify the high price. This unpleasant experience completely ruined our mood from the moment we arrived. Extremely disappointed with the false advertising, poor service, and unprofessional behavior of the staff. Definitely would not recommend this place!’’

The view was wonderful. The balcony was nice too. The staff were quick and courteous. However the rooms were not clean at all. There was a lot of dust on the floor. The blanket and the bedsheet were not clean either. There were no hand napkins or towels either. The room did not meet our expectations. For the premium charges, the service can definitely improve.

We recently stayed at the Mascot Beach Resort at Kannur and were thoroughly impressed by its pristine beachfront location, friendly staff, and delicious dining options. Our room was spacious and well-appointed, offering stunning ocean views. The resort's pool area was perfect for lounging. While the spa treatments were a bit pricey the overall experience was excellent value for money and we would definitely recommend to anyone looking for a tranquil beach vacation

Rooms: Delux and below rooms need refurbishing. The washroom accessories and walls and furniture need a makeover and are not worth the price. The premium rooms are comparatively well maintained for the price. Service: Seemed short staffed during rush hours of restaurant but folks are very enthusiastic and polite for help. Location: The most fabulous part of the property is the view (sea facing rooms). Food: Good food and pricing is reasonable. The cafe has great coffee with a good view. Breakfast spread could be better. For a get-together or family stay its a scenic place for good talks and sunset. However, the rooms could be vamped up to match the pricing.