WelcomHeritage Fernhills Royal Palace

Booked, and then read some reviews and was a little worried. We shouldn't have been Great rooms (huge suite), excellent service (hot water bottles in the evening and coffee in the morning in the room), great and reasonably priced meals If you're expecting perfect paintwork in all places then it's not the place for you, but it's clean, grounds and views are amazing, staff are lovely, and it's a little piece of history. And the buffalo are friendly!

The hotel is below par as per the minimum standard of any Welcome heritage hotel. There is nothing heritage here, looks like an old , poorly maintained hotel. The food at restaurant is also of below average standard as per the cost of food. The hotel needs serious maintenance and need to improve it’s food standard

So for Dec I booked room for 2 days, as soon as we entered the property it was a beutiful mansion amidst the forest. Once we checked in , we entered our room it was ohk but full of wall seepage. We still ignored that. But things turned bit spooky. First our TV suddenly stopped worked, we tried to call room service but phone was dead. My husband then walked to reception and we got folks for help though the tv never worked again. The washroom is scary like the interior make it look very dull. The next thing was washroom had no warm water and it was freezing Dec, we asked the reception and they said boiler blaster so it will take 2 days to fix. We still ignored that and went out for signt seeing. We came back thinking will see more folks in resort but there is such pin drop silence that will creep you out. Finally our room got changed. But new room again phones were not working and water was ice cold. There was 1 heater for 500sq feet room which will be of no use. In dining area which just had 1 old couple with us at night. Food was below average. But as the night dawned it was just unbearable to sleep. There was no noise or scary experience but you feel deep down scared seeing the ambience. We played hanuman chalisa full night and with the first light of morning packed bags to leave. Though the room charges 10-15k per night but it's not worth at all. And the best part when we said manager we are leaving in 1 day instead of 2, he was fine as if it's a common thing. You will find more staff in day time due to construction work in premises but by 6pm accept 3-4 staff whole mansion is empty. It looks a beautifull hotel but stay is creepiest in my life. And for sure it's with full negative energy. there is a small room opposite to reception where you have all gods and godess picture , I just prayed in morning thanks for making me and my partner survive the night. One more thing if few folks why dint we leave at night only, it's dark outside hotel they have lamps but don't like , though parking is 100m from reception but still in dark as bison keep roaming around you won't take risk.

###STAY AWAY, NOT RECOMMEND#### Our experience at this "hotel" was beyond disappointing and completely ruined our trip. From the moment we arrived, it felt like a haunted, abandoned building rather than a place for tourists to stay. There was no welcoming staff, only a few elderly employees, and we were the only guests on the entire property, which was huge but utterly deserted. The eerie silence, darkness, and emptiness made the place feel extremely unsafe. We booked for two nights but couldn't bear to stay beyond the first. Even without a refund, we had to leave due to the fear and sense of insecurity. We entered our room at 6 PM and stayed there until morning because the vibe was so unsettling. This place shouldn't even be classified as a hotel’it's misleading to offer it as a lodging option. It felt more like a museum you could visit during the day but should be closed off completely at night. The overall atmosphere was dull, dark, and depressing, not something you'd expect from a vacation spot. Added a photo where you can see how big the place is but finding a human is a mystery. I strongly advise against falling for any 5-star ratings or discounted prices. It's a complete waste of money and time, leaving you with nothing but disappointment. This place robbed us of the enjoyment of our trip and is a far cry from what anyone would expect from a hotel stay.

Must visit - everytime we are in ooty - we go this place restaurant & have some evening snacks / coffee - jus to enjoy the mighty work & the ambience of the kings ’ The wood work & the importance is out of the ordinary.